Planning
Is planning realistic? Are resources allocated appropriately?
Poor planning at the organisational level creates impossible demands at the team level.
What We Measure
Whether planning is realistic and resources are matched to the work asked of the team. We surface the gap between what the organisation expects and the time, people, and capacity actually available.
Why It Matters
Drawing on the Job Demands–Resources model, poor planning at the organisational level lands as impossible demands at the team level. When demands chronically outstrip resources, the result is burnout and erosion of quality — not heroics. Realistic planning is the resource that keeps demands sustainable.
When It's Working
- Commitments are made against a clear view of capacity
- Resourcing decisions are revisited as circumstances change
- The team can absorb the unexpected without everything slipping
When It's Not
- Plans assume best-case conditions that rarely hold
- New work is added without anything being taken away
- Deadlines are routinely met only through overtime
Connected Components
Planning sits alongside the other organisation-level components. Strengthen them together for the biggest effect.
Assess Planning in Your Team
See how your team scores on Planning as part of a full team diagnostic across all 14 components.