Capabilities
Does the team collectively have the skills, knowledge, and capacity to deliver?
Where are the gaps, and how are they being addressed?
What We Measure
Whether the team collectively has the skills, knowledge, and capacity to deliver — and whether gaps are known and being addressed. We surface where capability is thin and whether the team is closing the gap or living with it.
Why It Matters
Capabilities are the resource the team draws on to meet its demands. A clear-eyed view of where the gaps are is the difference between a team that develops deliberately and one that is repeatedly surprised by work it cannot do. Unaddressed gaps concentrate risk on a few individuals.
When It's Working
- The team can name its skill gaps honestly
- Capability is being built deliberately, not just hired
- No single person is the only one who can do a critical thing
When It's Not
- Key work depends on one or two irreplaceable people
- Gaps are discovered only when work fails
- The team takes on work it is not equipped to deliver
Connected Components
Capabilities sits alongside the other team-level components. Strengthen them together for the biggest effect.
Assess Capabilities in Your Team
See how your team scores on Capabilities as part of a full team diagnostic across all 14 components.